Terms of Service
Welcome to Silky Beauty Supply. By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. Please review these terms carefully before placing an order.
If you do not agree with any part of these Terms of Use, please discontinue use of our website.
1. Business Information
This website is owned and operated by Silky Beauty Supply, a U.S.-based beauty supply business operating both online and from a physical retail location in the State of Florida. Throughout this website, the terms “we,” “us,” and “our” refer to Silky Beauty Supply.
2. Use of the Website
By using this website, you confirm that:
- You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian
- You will use the website for lawful purposes only
- You agree not to misuse the website, interfere with its functionality, or attempt unauthorized access to systems or data
We reserve the right to restrict or terminate access if these terms are violated.
3. Products & Availability
We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability. However:
- Product colors or appearance may vary due to screen or display settings
- Errors or inaccuracies may occasionally occur
- Product availability may change without notice
We reserve the right to correct errors or update information at any time.
4. Orders & Payments
- All orders are subject to acceptance and product availability
- Prices are listed in U.S. Dollars (USD) unless otherwise stated
- Payment must be completed at checkout using approved payment methods
- Orders may be canceled or refused in cases of incorrect information, payment issues, pricing errors, or suspected fraudulent activity
5. Shipping & Delivery
Orders are processed and shipped according to the timelines outlined in our Shipping Policy.
While we are not responsible for delays caused by shipping carriers, incorrect address information, weather conditions, or circumstances beyond our control, we will make reasonable efforts to assist customers with delivery-related concerns when possible.
6. Returns & Exchanges
Returns and exchanges are governed by our Refund & Returns Policy.
Certain items, including opened hair products, wigs, hair extensions, and items marked as Final Sale, are not eligible for return or exchange for hygiene and safety reasons. Please review the Refund & Returns Policy carefully before completing a purchase.
7. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using this website, you consent to the collection, use, and protection of your information as described in that policy.
8. Intellectual Property
All content on this website—including text, images, logos, graphics, and design elements—is the property of Silky Beauty Supply and is protected by applicable intellectual property laws.
Unauthorized copying, reproduction, or distribution of website content without prior written permission is prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, Silky Beauty Supply is not liable for:
- Indirect, incidental, or consequential damages
- Website interruptions or technical issues
- Losses resulting from misuse of the website
Products are provided as described on the website unless otherwise stated.
10. Third-Party Links
Our website may include links to third-party websites for convenience. Silky Beauty Supply is not responsible for the content, policies, or practices of external websites. Accessing third-party sites is done at your own discretion.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Changes will take effect immediately upon posting on this page.
Continued use of the website after updates constitutes acceptance of the revised terms.
12. Governing Law
These Terms of Use are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
13. Contact Information
For questions regarding these Terms of Use, please contact us:
Silky Beauty Supply
1714 US-19, Holiday, FL 34691, United States
Phone: +1 (727) 939-2906
Email: support@silkybeautysupply.com